Privacy Policy

2. Personal data we may collect

We may collect personal data that you voluntarily submit or that is technically generated when you use the website. This can include:

• name, surname, company name, email address, telephone number and WhatsApp contact details;
• country, city, vehicle location and preferred contact method;
• messages sent through contact forms, vehicle inquiry forms, make-offer forms or consignment forms;
• vehicle information such as make, model, year, mileage, VIN/chassis number, condition, documentation, price expectation and ownership status;
• photos, documents, attachments or other information uploaded or sent to us;
• technical data such as IP address, browser type, operating system, device type, referrer URL, date/time of access and server log data.

3. Contact forms and general inquiries

When you submit a contact form, we process the information you provide in order to respond to your inquiry, communicate with you and handle the subject of your request. This may include general questions, requests for vehicle details, availability inquiries, export questions, private brokerage inquiries or other website-related communication.

The legal basis may be your consent, pre-contractual communication, legitimate business interest or compliance with legal requirements, depending on the nature of the inquiry.

4. Vehicle inquiry and make-offer forms

If you inquire about a specific vehicle or submit an offer, we process the information submitted to evaluate and respond to the request. This may include your contact details, vehicle of interest, offer amount, message, requested information and any communication necessary to clarify the request.

Submitting an inquiry or offer through the website does not create a binding sales contract. A purchase, sale or brokerage transaction requires separate written confirmation and agreement between the relevant parties.

5. Consignment submissions and vehicle registration forms

If you submit a vehicle for consignment review, we may process the vehicle details, ownership information, photos and documents you provide. This information is used to evaluate whether the vehicle is suitable for our brokerage or consignment process, to contact you and to prepare possible presentation or private buyer communication.

Uploaded photos and documents may contain personal information, license plates, registration details, location data or other identifying information. Please only upload materials that you are authorized to share.

6. Email, telephone and WhatsApp communication

If you contact us by email, telephone or WhatsApp, we process the information contained in your communication in order to respond and continue the business relationship or inquiry. If WhatsApp or another third-party messaging service is used, the provider of that service may independently process data according to its own privacy terms.

We are not responsible for the independent processing activities of third-party communication providers. Please review the privacy information of the relevant service if you use those channels.

7. Server logs and technical website data

When visiting the website, technical information may automatically be stored by the hosting infrastructure. This may include IP address, browser and device data, time of access, pages requested, referrer URL, transferred data volume and status/error codes.

This data is processed to operate the website, ensure security, diagnose technical problems, prevent abuse, investigate attacks and maintain reliable website functionality.

8. Cookies and similar technologies

This website may use cookies or similar technologies for technical functionality, security, performance, analytics or user experience. Cookies are small files stored on your device. Some cookies may be necessary for the website to function properly, while others may help us understand how the website is used.

You can control or delete cookies through your browser settings. Disabling cookies may limit certain website functions.

9. Hosting and service providers

We may use hosting providers, email service providers, technical maintenance providers or other service providers to operate the website and process communications. These providers may process personal data on our behalf where necessary for website operation, email delivery, security, storage or technical support.

Where legally required, such processing is handled on the basis of appropriate contractual or legal safeguards.

10. Legal bases for processing

Where the General Data Protection Regulation (GDPR) or similar data protection rules apply, processing may be based on one or more of the following legal bases:

• your consent, where you voluntarily submit information or request communication;
• pre-contractual measures or contractual performance, where communication relates to a potential transaction, purchase, sale, consignment or brokerage service;
• legitimate interests, such as responding to inquiries, operating the website, preventing fraud, securing systems and managing business communication;
• legal obligations, including accounting, tax, compliance, dispute resolution or regulatory requirements.

11. Data sharing and recipients

We do not sell personal data. Personal data may be shared only where necessary and appropriate, including with:

• website hosting, email and technical service providers;
• professional advisors such as legal, tax or accounting advisors;
• vehicle owners, buyers, sellers or consignors where communication is necessary for a specific inquiry or transaction;
• logistics, export, documentation, inspection or payment-related partners where requested or required for a transaction;
• authorities, courts or law enforcement where legally required.

12. International communication and transfers

EuroBuildBau operates in an international automotive brokerage environment. Buyers, sellers, vehicle owners and service providers may be located in different countries. As a result, business communication may involve international transmission of information.

Where personal data is transferred outside the European Economic Area, we aim to use appropriate safeguards where required by applicable law.

13. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected. Retention periods may depend on the nature of the inquiry, business relationship, legal obligations, accounting rules, limitation periods, dispute prevention and documentation requirements.

Inquiries that do not lead to a transaction may be deleted or archived after they are no longer needed. Data connected with transactions, invoices, legal claims or business records may be retained for longer periods where required by law.

14. Data security

We use reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration or disclosure. However, no online communication or storage system can be guaranteed to be completely secure. You should avoid sending highly sensitive information unless necessary and appropriate.

15. Your rights

Depending on applicable law and your location, you may have the right to request:

• access to personal data processed about you;
• correction of inaccurate or incomplete data;
• deletion of personal data where legally possible;
• restriction of processing;
• objection to processing based on legitimate interests;
• data portability where applicable;
• withdrawal of consent for future processing where processing is based on consent.

Requests can be sent to sales@eurobildbau.com. We may need to verify your identity before processing certain requests.

16. Right to lodge a complaint

If applicable data protection law gives you this right, you may lodge a complaint with a competent data protection authority. We encourage you to contact us first so that we can review and address any privacy-related concerns.

17. Children’s data

This website and our automotive brokerage services are not intended for children. We do not knowingly collect personal data from children. If you believe that a child has provided personal data through this website, please contact us so that the information can be reviewed and deleted where appropriate.

18. Third-party links

This website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, security, content or data processing activities of external websites. Please review the privacy policies of third-party providers separately.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. The latest version will be published on this page. Continued use of the website after publication of an updated version indicates that you have had the opportunity to review the updated information.